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Feedback on Garden Buildings Direct

You can find on this page every reviews and feedbacks we have found about Garden Buildings Direct. Those user opinions will help you to better known this merchant.

Garden Buildings Direct

Garden Buildings Direct

Note : 2 / 5
Feedback count : 25
Note
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United Kingdom
user opinions
  • Shopping.com

    • Note

      Great company to deal with. Free delivery arrive within 4 days instead of 5. Product was of very high quality especially consiering such a low price! - Note : 5
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    • Note

      Would recomend this website to order a shed. I just got one to put my tools in as I am a keen gardener. The shed arrived, just like it looked like on the web site. Was easy to build and was up in no time really pleased. - Note : 5
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    • Note

      They were very quick and helped me to delay the delivery when I was on holiday. Excellent service and really easy to use website. Good work! - Note : 5
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    • Note

      Brill, friendly service. nice site and easy to use - Note : 5
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    • Note

      easy to use and delivery was excellent, they kept in contact and i was informed of delivery great stuff thanks - Note : 5
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  • Ciao

    • Note

      Garden Buildings Direct. Well. I don't normally post bad reviews. Poo happens, every company has an off day, so I like to give the benefit of the doubt. However. This company took the biscuit. Biscuit isn't the word I would normally use. Think, a four letter word starting with 'p' describing urine, and ending in 'iss'. However, I don't know if there's any issue with profanities on your site, so I'll err on the side of caution. A rather lengthy story, ... - Note : 1
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    • Note

      Despite telephoning, e-mailing and writing the so called customer services team just stay silent. I have not once had a reply. I suppose to give GBD a positive comment they have actually taken the sheds back but I am still waiting for a refund on the second shed returned, I am still sending e-mails with no reply. Credit card refund is the next step if GBD do not refund the money. Pay by credit card if you do purchase from this company but my advice ... - Note : 1
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    • Note

      I ordered a shed from them at the end of July with free next day delivery. Their delivery hours are between 8am to 7 pm so I waited in the next day, absolutely nothing arrived. Phoned up the next day to be told they were out of stock, but didn't know when they were going to get it back in. No apologies for having wasted my time. Emailed them countless times to get an update, with absolutely no response. Was told to email FAO the manager to lodge a ... - Note : 1
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    • Note

      ...agreement. Only after contacting Garden Buildings Direct (otherwise known as Kybotech) to query the delay, did they deliver the goods. To our shock of horrors it was next to impossible to assemble the log cabin even for our experienced team of carpenters due to many parts being warped and badly cut. Forced to dismantle the whole thing followed up with a call to the supposedly "Product Support" team with photographic evidence to illustrate the problem, ... - Note : 1
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    • Note

      Ordered two off-the-shelf sheds. After waiting 2 weeks for delivery I received part of my order, no delivery note and a driver that checked the items off who managed to miss the 8 hour delivery slot with a partial order. When I queried this over the phone, I was told to unpack all the panels and look for a delivery note - which wasn't there because at least half of the delivery was missing. Several calls later, I was emailed a delivery note that ... - Note : 1
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