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Brickfish® Appoints Social Media Expert Becky Carroll as Director of Social Media

SAN DIEGO--(BUSINESS WIRE)--Brickfish®, the social media advertising network, today announced the addition of Becky Carroll as Director of Social Media. Carroll will lead all aspects of social media marketing,

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Zappos.com Remains a Customer Service Rock Star

It’s no surprise that Zappos.com comes in the Becky Carroll’s list of top customer service rock stars of 2008 in her latest post in Customers Rock! Tony Hsieh, the CEO of Zappos.com once mentioned to Becky that they are a customer service company that just happens to sell shoes. Their main focus is keeping customers happy, as Becky explains when a customer service rep recommended...

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Execs & Accounts: Razorfish, Studiocom, Brickfish

... Studiocom's work will support the brand's 30th anniversary.Brickfish hires a social media expert. Becky Carroll was named director, social media, at Brickfish. She will lead social media marketing initiatives including audience engagement and social media outreach. Carroll was president and founder of Petra Consulting Group. She served as senior consultant for Peppers and Rogers...

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What If the Z-list Were on Twitter?

... those with the patience, to a number of fantastic new blogs and their authors. Sometime later, Becky Carroll , Sharon Sarmiento and I reworked this list into a wiki format , breaking each blog into a category and providing a short description of each blog and its content. I was reminded of this yesterday by a message on Twitter. And then I thought, what would happen if the Z-list...

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Social Media Series: Mack Collier on Bridging New & Old

[Mack Collier with Becky Carroll and me at the recent MarketingProfs Digital Mixer ] My first guest for the Social Media Series: Bridging New & Old is Mack Collier . In case you've not heard of Mack, he writes the The Viral Garden , an insightful and influential marketing and social media blog. He frequently contributes to Marketing Profs , the MProfs Daily Fix blog , and small business...