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David Maister


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The Change Challenge For Professional Firms [Richard Derwent Cooke]

David Maister, author, ex Harvard Business Professor and professional firm guru, clearly laid down the challenge to professional service firms such as accountants and lawyers in his book "True Professionalism" (which is now over 10 years old!) He is frequently invited to address gatherings of professionals to speak about how he sees the market place changing and what the latest trends are. He points...

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On Being a Happy and Successful Lawyer

[posted by Bill Henderson] A must read: the 2008 commencement address at Case Law by Stephen C. Ellis, managing partner at Tucker, Ellis & West. Mr. Ellis sees the big picture. (HT: David Maister's blog, Passion, People and Principles, and...

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Trust Assessment

We got an email from a friend of a friend. Charles Green, coauthor with Cool Friend David Maister of The...

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"Does A Cult Of Personality Dictate Your Firm Strategy?"

Posted by Brian J. Ritchey: “David Maister wrote an article in 2007 related to the conditions that confront firms who...

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Does A Cult Of Personality Dictate Your Firm Strategy?

David Maister wrote an article in 2007 related to the conditions that confront firms who face strategic changes (Are We In This Together? The Preconditions For Strategy). In it he wrote of four types of personalities: Type 1 is the solo operator who values independence, wants to make little investment in the future, but is willing [...]

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Waiting and mirrors

Read in The Psychology of Waiting Lines by David Maister (1985): “the example of ‘the well-known hotel group that received complaints from guests about excessive waiting times for elevators. After an analysis of how elevator service might be improved, it was suggested that mirrors be installed near where guests waited for elevators. The natural tendency of [...]

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David Maister on getting from strategy to execution

Strategy and the Fat Smoker; Doing What's Obvious But Not Easy, Maister, David David Maister has spent years advising professional service firms on the particular challenges of running their businesses. I first met David during my MBA days when I was a student in his course on the Management of Service Operations. I’ve come to [...]

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Maister’s bad habits

A nice summary of some bad habits from David Maister. I don’t think these are good options for a job interview, though. Procrastination (leaving everything to the last minute) Failing to show as much interest in other people as I should (it’s not bad intentions, just bad habits - I forget to call and check in as to how [...]

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Green to Speak at LMA Event

Charles Green, co-author (with David Maister) will speak at LMA's Senior Roundtable in Washington DC in June. This is from the LMA website: "We are excited about this year’s program. Charles Green, co-author of The Trusted Advisor and Trust-Based Selling,...

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Maister Offering Book Free To Managers

David Maister, management consultant and author of several books, has made an offer on his website to give a free copy of his book, Strategy and the Fat Smoker, to a senior executive or managing partner of your firm. Maister in 2006 declared that law firms are unmanageable - could his "Give a Copy ...

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"Maister Offering Book Free To Managers"

Posted by Brian J. Ritchey: “David Maister, management consultant and author of several books, has made an offer on his...

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Book review: How Companies Can Keep Trim, by David Maister

David Maister is probably the world's foremost expert on the management of professional services firms. Although it would be overstating the case to claim that every lawyer and accountant takes his words as gospel, it is certainly true that his previous books, Managing the Professional Services Firm and True Professionalism, are together regarded as something of a bible in the field.

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Rain Making – Attract New Clients No Matter What Your Field

David Maister, author of Strategy and the Fat Smoker and co-author of The Trusted Advisor (with Charles Green and Robert Galford) said about this book “Rain Making, in its new edition demonstrates its position as the single most sensible, accessible guide to building a professional practice...” Ford's books are required reading for certification by the Society for Marketing Professional Services. His...

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My page 123 - From _Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution_

From David Maister's blog, Coert Visser at Solution Focused Change picked up a meme he chose to pass on to me. Maister quotes Michel-Adrien Sheppard from slaw.ca: Well, there is a new meme zipping around the Net: open the nearest book to page 123, go down to the 5th sentence...

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David Maister, law firm practice consultant [LexBlog Q & A]

David Maister is a well-known figure in the legal community, who has been advising professional service firms for more than two decades. An author, blogger, public speaker and consultant, Dave wears many hats in the professional world with one ultimate goal: to help his clients achieve success. David's reputation and ability to make keen observations on the law led us to track him down for for today's...