HR for Small Business: An Essential Guide for Managers, Human Resources Professionals, and Small Business Owners (HR for Small Business: An Essential ... Human Resources Professionals, & Small Bus)
Small Business Trends (Free subscription) | yesterday
Up until now, most of our weekend book reviews have been about traditional print books. But ebooks play a key role in the information mix. So today I am reviewing an ebook – Startup Success: Boost Your Chances for Business Success With Web 2.0 . First of all, let’s get the definitions straight. The kind of ebook I’m talking about is an electronic PDF file that you download to your...
Small Business Trends (Free subscription) | 29/11/2009
Here is the latest list of contests, sweepstakes, and awards for growing companies. This listing is updated every two weeks and brought to you as a community service by Small Business Trends and Smallbiztechnology.com . Deluxe Business Makeover Sweepstakes Enter by November 30, 2009 Deluxe will randomly award a $10,000 gift certificate from Target Commercial Interiors featuring HON furniture and a...
Small Business Trends (Free subscription) | 28/11/2009
“ BAM: Delivering Customer Service in a Self-Service World ” is the new book by Barry Moltz and Mary Jane Grinstead. “BAM” stands for “bust a myth.” The book debunks 20 myths about customer service: BAM! debunks the twenty common myths of of customer service — from “The customer is always right” to “Customer service means the same thing to...
Small Business Trends (Free subscription) | 27/11/2009
Do you know about the Small Business Administration’s Emerging 200 (e200) initiative? The program identifies 200 inner-city businesses across the country that show high-growth potential, and then gives them the resources and motivation they need to take their businesses to the next level. The e200 initiative has been so successful that the SBA just announced plans to expand e200 in 2010. Twelve...
Small Business Trends (Free subscription) | 27/11/2009
There’s always that one guy in the office who has to correct you. You know the one; you order the veggie salad and he chimes in with “you know, technically tomatoes are a fruit, so technically you’re having a veggie and fruit salad.” Sigh… Everyone enjoys being right, and I know I have my little things that I’m a stickler about (I’m looking at you, apostrophe...
Small Business CEO (Free subscription) | 27/11/2009
If your business is still against adopting social media practices, you may want to think that through a bit more. According to a study conducted by the Center for Marketing Research at the University of Massachusetts Dartmouth, 91% of Inc. 500 companies use at least one form of social media. That number has increased from [...]
Small Business Trends (Free subscription) | 26/11/2009
Thanks to social media, you can’t really ignore your competitors like you used to. I mean, you can, but it’s a lot more obvious that that’s what you’re doing. You’re both on Twitter. You’re both on Facebook. You’re both using the same tools and communicating in the same space to a very similar group of people. So how do you handle competitors in this new world?...
Small Business Trends (Free subscription) | 26/11/2009
You may have missed the news last week, but on November 18, the Small Business Administration and the Treasury Department held a forum to discuss ideas for increasing small business’s access to capital. The event, hosted by Treasury Secretary Timothy F. Geithner and SBA chief Karen G. Mills, was first announced last month when President Obama introduced a new initiative to focus part of the...
Small Business Trends (Free subscription) | 25/11/2009
Earlier this month we told you about the Business.com study that looked at how business professionals were using social media . Well, a newly released 58-page companion report attempts to evaluate the same results from the perspective of business-to-business (B2B) company execs, professionals and agencies. The reports breaks down the most important social sites to B2B execs and agencies, how they...
Small Business Trends (Free subscription) | 25/11/2009
Along with slowing sales, many small businesses are encountering difficulty collecting on money that is owed to their business. A recent Intuit Payroll Survey of over 1000 small businesses indicated about 50% are having this problem. Is your business one of them? It’s hard to keep your cash flow on an even keel when people won’t pay you for the work you’ve done. To have good cash...
The Register (Free subscription) | 24/11/2009
Tech firm behaves like a proper company eBay is offering customers hit by the failure of its search engine last weekend the chance to relist items, rather than sell them at lower prices. They are also offering discount vouchers to buyers who are disappointed to have lost out.… The power of collaboration within unified communications
Small Business Trends (Free subscription) | 24/11/2009
Google’s getting into the holiday spirit a little early this year, announcing the availability of mobile coupons for small business owners . The coupon part has been around for awhile , however, Google’s done a pretty good job failing to promote them. But no longer. With the change, any business owner who creates and adds a mobile coupon to their Google Local Business listing will now...
Small Business Trends (Free subscription) | 24/11/2009
Late last week we kicked off the 2009 Best Small Business Book Awards — Reader’s Choice. It’s an opportunity for readers like you to vote on your favorite new business books of 2009. The response has been outstanding. Originally my goal was to get 1,000 votes. Well, we’ve already blown past that number. So, am I content to just sit back now? Of course not! I’ve upped...
Small Business CEO (Free subscription) | 24/11/2009
Today’s small businesses are adept at using online tools such as email newsletters and surveys to help develop strong relationships with their customers. While these tools can enable two-way communications, face-to-face interactions can be an effective way to build and instill trust in these relationships. It’s that sense of community and interaction that in-person events [...]
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