IT Service Operations Management Guide: Your Complete Guide to Managing an IT Service Operation with Incident Management, Event Management, Problem Management, Access Management and Request Fulfilment
Futurelab (Free subscription) | yesterday
There’s a neat article by Reuters discussing how workers’ brains and management practices often work at cross-purposes . They cite, among others, Charles Jacobs, author of the book “ Management Rewired ,” recently reviewed here. An excerpt of the Reuters piece:
ArabianBusiness.com (Free subscription) | 7 hours ago
New association aims to improve risk management practices amid rise in 'skips'.
Financial Times (Free subscription) | 1 hour ago
The ability to leverage your business connections has become more important as we have moved from jobs for life to portfolio careers
The Guardian (Free subscription) | 20 hours ago
It is ironic that when Will Hutton (Comment) points out that the private sector cannot do everything, it is now regarded as controversial, almost counterintuitive. The previous, postwar consensus centred on a mixed economy when the deficiencies of one sector were remedied by the other. But this did not survive the onslaught of James Callaghan on the Keynesian theories that put money in people's pockets...
Financial Times (Free subscription) | 1 hour ago
When Europe's biggest industrial group was hit by a massive bribery scandal, it hired an outsider to transform the company radically. Siemens chief executive Peter Löscher talks to the FT in The Monday Interview
Information Week (Free subscription) | yesterday
Our national technology policy must call for the widespread adoption of analytics as a core tool for making sound decisions, Rence recommends.
Financial Times (Free subscription) | 06/11/2009
A bit of give-and-take can bring immense rewards to a growing business, particularly in these difficult times.
Financial Times (Free subscription) | 06/11/2009
Everyone thinks about the revenue generating side of networking, but a lot of people miss the cost saving benefits.
Financial Times (Free subscription) | 06/11/2009
We all occasionally look back and wonder what might have happened had we done things differently. But there is no point in dwelling on the past.
Management Skills Blog (Free subscription) | 06/11/2009
From a comment posted yesterday by Michael Cardus on the flow of the hiring process. Background In his research on Time Span, Elliott Jaques observed an important role for the Manager Once Removed (MOR) in the hiring process. The MOR is identified as one stratum above the Hiring Manager and for most companies only [...]
Anecdote (Free subscription) | 06/11/2009
Today's Australian Financial Review (p7) reports on the release of a study funded by the federal government. The report, titled 'Management Matters in Australia: Just how productive are we?' demonstrates what we know intuitively..that if a company can lift management performance, it will be a key factor in improving company financial performance. The report found Australia is pretty much in the middle...
Technology Toolkit (Free subscription) | 06/11/2009
The success of any restaurant will depend on well it is managed Good management practices are essential to acquiring and retaining customers
Financial Times (Free subscription) | 06/11/2009
If there is a heaven for pop-culture fashionistas, then the offices of the French internet shopping company Vente-Privee, based in a former Le Monde print plant, could be it
Financial Times (Free subscription) | 06/11/2009
Video security systems for monitoring your home when you are not there do not need to be a nightmare to set up, writes Paul Taylor, who tries out the Vue Personal Video Network. The remote camera system delivers on its promise to allow users to 'see what you are missing'
Blue Mass. Group - Front Page (Free subscription) | 05/11/2009
Well, this should help blunt the claim that Governor Patrick hasn't managed the state's finances well. Turns out, the people who actually pay attention -- and aren't running against him -- think he's done a good job. Email (no link): Fitch Ratings, Moody's Investor Services and Standard & Poor's all affirmed the Commonwealth's 'AA' ratings with a stable outlook. Moody's cites as the first credit...
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